Turn “available pa?”
into a confirmed booking.

No. TideDesk is the software behind your own direct bookings. Guests arrive through the link you share, not a marketplace listing. Your resort keeps the guest relationship.

To your resort's own PayMongo account. Connect your merchant keys in Settings, then offer GCash, Maya, and card payments through PayMongo checkout. TideDesk records verified payment events; it never holds guest funds. PayMongo's own processing fees still apply.

Yes. Keep Messenger for conversations and share your TideDesk link when someone is ready to book. Enter OTA, phone, and walk-in reservations in TideDesk to keep inventory accurate. function(){throw Error("Attempted to call CHANNEL_SYNC_COPY() from the server but CHANNEL_SYNC_COPY is on the client. It's not possible to invoke a client function from the server, it can only be rendered as a Component or passed to props of a Client Component.")}

Yes. Your checkout accepts international cards alongside GCash and Maya, and guests can enter an international phone number with their country code. They receive the same confirmations as local guests.

Yes. Deposits are optional. Run bookings with pay-at-the-property terms and record cash payments against each stay, or collect deposits by bank transfer and confirm them yourself once the money lands. Walk-ins and phone bookings use the same calendar either way.

A deposit booking holds inventory for the hold window: 30 minutes for online payments, or 1-72 hours (your choice) for bank/e-wallet transfers. If payment is not completed in that window, the hold expires and the room becomes available again. Owners can copy the payment link from the dashboard during the hold.

Sending pauses at your plan's monthly limit instead of silently billing overage. Cove includes 300 SMS, Island 1,000, and Group 3,000 per month. Guest messages scheduled during 20:00-08:00 Manila quiet hours wait until the sending window; the owner digest is scheduled separately for 07:00.

No. Create your account, add your property and room types, upload photos, set your booking rules, and connect PayMongo if you want deposits. Publish your page when you're ready. Your 14-day trial starts on Cove; no card is required to start.

Yes, on Island and Group. Attach a domain such as stay.yourresort.com, follow the DNS instructions, and use the same property page on that address. Domain registration is separate.

Your resort sets the cancellation policy, which guests can read before booking. Refunds are handled in your own PayMongo account under that policy. For bank-transfer or cash deposits, you settle refunds directly with the guest. TideDesk does not decide deposit disputes.

Your workspace has a built-in Help page where you file a request, and the TideDesk team replies right to your dashboard, usually within one business day. Done-for-you setup is available on any plan if you'd rather we handle the initial property configuration; we quote it before any work starts.

Every new TideDesk account starts on the Cove plan with a 14-day free trial. No card is required to start. After the trial, you choose a plan (Cove ₱1,990, Island ₱3,990, or Group ₱7,990 per month) and activate billing through your own PayMongo account.

The Founding 100 is limited to the first 100 founding partners. Founding partners are on the Cove plan at ₱999/month, locked for 12 months from first paid activation. Only Cove plan features are available under the founding offer.

Yes. You can upgrade your plan at any time from Billing in your owner workspace. Cove includes 1 property and 1 login; Island adds 1,000 SMS, 3 logins, and a custom domain; Group covers up to 5 properties, 3,000 SMS, and 10 logins.

No. TideDesk charges a flat monthly subscription only. There is no TideDesk booking commission on any plan. Guest deposits go directly to your own PayMongo account; PayMongo's own processing fees still apply.